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  • Home
  • Our Story
  • Our Candles
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  • More
  • Contact

Frequently Asked Questions

Please reach us at fourdoorsdownfarm@gmail.com if you cannot find an answer to your question.

Trim the wick to ¼ inch before each burn for a clean, even flame. Let the top layer melt all the way across on the first burn to prevent tunneling. Burn for no more than 3–4 hours at a time and allow the candle to cool before relighting. Keep away from drafts, kids, pets, and anything flammable. Never leave a candle unattended. Use a snuffer or dip the wick into the wax for a smoke‑free finish. 


 9 oz Jars: 35+ hours

 15 oz 3‑Wick Candles: 50+ hours

 For the best burn every time, trim your wick between uses. 


Yes! We create photo candles, logo candles, and candles for special events such as baby showers, weddings, and memorials. If you’re looking for something custom, reach out — we’d love to help bring your idea to life. 


 Yes, we offer discounted refills on our 9 oz Jars and 15 oz 3‑Wick Jars. Have a favorite vessel from home? We can send you a shipping box so you can mail it to us for a refill in your favorite scent. Why throw away that perfect candle vessel when you can enjoy it again and again? 


If your item arrives damaged, broken, or defective, please contact us within 24 hours of receiving it. We’ll request a quick photo for the carrier report, then send a replacement right away. 


Our scent lineup changes with the seasons. From bright spring blooms to cozy fall favorites, crisp winter comforts, and holiday scents in between — there’s always something new to enjoy. 


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